
TripAdvisor, the world’s largest travel review platform with over 1 billion reviews from global travelers, has officially announced that FME Travel is included in the Traveler’s Choice Awards 2026 list, an award reserved exclusively for the top 10% of travel operators worldwide. This is the 3rd consecutive year (2024–2025–2026) FME Travel has maintained this position, an achievement that fewer than 2% of travel businesses in Vietnam have reached.
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ToggleTraveler’s Choice Awards 2026: The gold standard of the global travel industry

Unlike awards selected by expert panels, the Traveler’s Choice Awards is calculated entirely based on actual traveler review data over 12 consecutive months. To be honored, a business must simultaneously meet three conditions:
- Maintain a minimum rating of 4.0/5 throughout 12 consecutive months
- Have a sufficient volume of reviews from real travelers (not fake accounts)
- A positive feedback ratio that exceeds the Top 10% threshold compared to all peers in the same industry on TripAdvisor globally
That is why only about 10% of the total 8 million businesses on TripAdvisor can reach this award each year. And maintaining the title for 3 consecutive years, as FME Travel has done, is a far more rigorous challenge. For FME Travel, ranking among the top 10% of more than 8 million businesses listed on TripAdvisor is quantitative proof of service quality, not a self-proclaimed statement.
A 3-year journey of holding the title (Winning customer trust from 2024 to 2026)

A 3-year consecutive track record is no accident. It’s validated by hard numbers on TripAdvisor that speak for themselves. Out of 908 verified traveler reviews, 879 awarded a perfect 5-star rating, representing 96.8% of all feedback. Converted into an average score, FME Travel stands at 4.96/5, far above the 4.0/5 minimum threshold required by the Traveler’s Choice Awards, and only 0.04 points shy of a perfect score. That margin is virtually unheard of across large-scale travel review datasets.
The three core factors behind this consistency include:
- Personalized itineraries: Every Mekong Delta river tour, cultural-spiritual tour, or experiential education program is custom-designed to suit each group’s specific needs, without using a one-size-fits-all template.
- Local expert tour guides: 100% of FME Travel’s guides are natives of Can Tho and the Mekong Delta, fluent in local culture, history, and cuisine, ensuring an authentic experience that mass-market tours cannot replicate.
- 24/7 support process: Customer care operates continuously before, during, and after each tour, with an average response time of under 15 minutes during business hours.
A message of gratitude and commitment from FME Travel to our traveler community

The Traveler’s Choice Awards 2026 belongs to every customer who has accompanied FME Travel throughout this 3-year journey. Every authentic review and every candid suggestion is valuable data for the team to continuously improve products and services.
Moving into the 2026 – 2027 phase, FME Travel commits to expanding its tour portfolio toward sustainable tourism and immersive travel, aiming to deliver authentic, personalized experiences for every traveler.
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